Privacy Policy

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General

We, the DE-CIX Interwire Internet Services Pvt Ltd, R112, F1, W, P 3/3a, Unique Ind. Estate, Kismat Cinema, Swatantrya Veer Savarkar Marg, Prabhadevi Mumbai MH 400025 In (hereinafter referred to as “DE-CIX India”), take the protection of your personal data very seriously and we strictly comply with the regulations of the data protection statutes. The following declaration provides you with an overview as to how we ensure this protection. In particular, we would like to explain how we gather which types of data, why we collect these types of data and how you can determine at any and all times how you define the treatment of your personal data as visitors to our website, subscribers to our newsletter or as a guest at one of our numerous events.

Surfing on this website

DE-CIX India gathers and automatically stores log file information in its server, which your browser deposited with us while you were surfing. Examples of information that we gather and analyze include the Internet Protocol Address (IP), that has been abbreviated by the last three digits and therefore anonymized, which connects your computer with the Internet, as well as acknowledgments of receipt and reading confirmations of emails, logins and unsuccessful login attempts, including the user name used with the specified each customer number and password as a hash value (only in the “Customer Login”), email addresses, passwords, information about the computer and connection to the Internet such as type of browser, browser version and number, operating system and platform, your visitor history, that we sometimes consolidate with comparable information of other visitors and depict in a form that cannot be personally identified in features like top contents. Furthermore, we record the complete Uniform Resource Locators (URL) Clickstream in an anonymous form through and from our website, i.e. the sequence of the pages of our Internet offer that you visit, including date and time, cookie or flash cookie number, the contents that you viewed or for which you searched.

During your visits, we sometimes use JavaScript in order to gather and evaluate information, including the time until a website has been set up, its error-free downloading, the duration of the visit on a detail page, information regarding the interaction between pages (e.g. scrolling, clicking, mouse-overs) and leaving the page.

In brief, here is the key data that we store:

  1. Type of browser/browser version.
  2. The operating system deployed.
  3. Referrer URL (the page visited previously).
  4. Anonymized IP address of the accessing computer along with its name
  5. Time of the server request.
  6. Username, customer number, and password as a hash value (only in “Customer Login”).

It is not possible for us to trace any of these types of data back to particular persons. These types of data will not be consolidated with other sources of data. The data shall moreover be deleted after a statistical and security-related evaluation.

Cookies

Our Internet sites use so-called cookies at numerous points. They serve to make our offer more user-friendly, more effective and more secure and they are stored by your browser. Cookies do not cause any damage to your computer and they do not contain any viruses.

Most of the cookies that we use are so-called “session cookies”. They will be deleted automatically after the end of your visit

This website uses Google Analytics, a web analytics software. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in India. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.

The help function in the menu bar of most Internet browsers will explain how you can prevent your browser from accepting new cookies, as well as how you can ensure that your browser informs you whenever you receive a new cookie, or how you can disable all the cookies you have received. However, you can only make full use of and experience some of the most interesting eco features with cookies or flash cookies. That is why we recommend that you leave the cookie functions switched on. Furthermore, we recommend that you sign off completely after using a computer you share with other users if this computer is configured so that it accepts cookies and flash cookies.

Subscription of newsletter and registration for customer mailing lists (only in the “Customer Login”)

You can subscribe to the DE-CIX India newsletter on DE-CIX India’s website. Within the scope of making a subscription, we will collect personal-related data from you such as name and email address. We shall solely use these types of data for personalization and implementation of our email transmissions. Forwarding to third parties shall not take place. In order to prevent the misuse of email addresses, subscribers must confirm the ordering of our newsletter in an automated process via email (double opt-in)

We shall conduct anonymized link-tracking for statistical purposes. The identification of individual recipients is not possible. You are entitled to terminate your subscription at all times. Either conveniently with the aid of the link that is located in the lower section of each of our transmissions, via email to announce@de-cix.in, by means of a message to our office, either by mail to DE-CIX Interwire Internet Services Pvt Ltd, Mumbai or by fax to +91 22 40500695.

As a DE-CIX India customer, you can register in the field “Customer Login” for our customer mailing lists (eg. technical mailing list) for valuable information related to the fulfilment of the ordered services (eg., information about changes of MAC addresses, upgrades from other customers, etc.). For this purpose, we collect your email address. You may manage your registration for the individual customer mailing lists at any time in the field to manage the “Customer Login

Your rights

You have the right at all times to receive information about the data stored concerning your person, their origin, and recipient as well as the purpose of storage. You are moreover entitled to request the deletion or blocking as well as the correction of your data at all times. Please send your request to the attention of our data protection officer, Mr Vivin Varghese, at the email address abuse@de-cix.in, by mail to our address DE-CIX Internet Internet Services Pvt Ltd, Keyword: “Data protection” or via fax to the number + 91 22 40500632.

Forwarding to third parties

The data we have collected shall not be sold. We shall solely forward the information that we receive to third parties in the scope as described in the following

Affiliated companies

Affiliated companies which are controlled by DE-CIX Interwire, provided that they are either subject to this data protection declaration or comply with guidelines offering at least as much protection as this data protection declaration.

Service providers

We shall commission other companies and individual persons with the fulfilment of tasks on our behalf. Among others, examples are supported for the organisation of events (e. g.) Competence groups, congresses, LocalTalks), the sending of letters or emails, the updating of our contact lists, analysis of our databases, advertising measures (including the provision of search results and links) as well as the processing of payments (credit cards, direct debit procedure and purchase on account). These service providers shall have access to personal information, which is required so that they can fulfil their tasks. However, they may not use this information for other purposes. Furthermore, they shall be obligated to treat the information in accordance with this data protection declaration as well as with the Indian data protection statutes.

Protection of DE-CIX India and third parties.

We shall announce personal data if we are legally obliged to do so or when such disclosure is necessary in order to protect our rights as well as the rights of third parties.

With Your Consent

In all other cases, we shall inform you when personal information should be forwarded to third parties. In this way, we shall provide you with the opportunity to grant your consent.

Further information and references

Our website, services as well as initiatives are developing continually. This data protection declaration and our terms and conditions of use are likewise changing. We reserve the right to send you messages regarding our applicable guidelines within certain timeframes. You should by all means nevertheless visit our website on a regular basis and take note of any modifications made. Unless otherwise stipulated, the usage of all the information that we have about you is subject to the usage of this data protection declaration. We assure you that essential amendments to our data protection declaration, which lead to weaker protection of the data already obtained, shall always only be carried out with your consent as the respective party concerned.

Your trust is very important to us. That is why we are always available to answer any questions you may have concerning the processing of your personal data. If you have questions which this data protection declaration was not able to answer for you, or if you would like more detailed information regarding an issue, please contact our data protection officer, Mr Vivin Varghese, at any time at the email address abuse@de-cix.in, the postal address: DE-CIX Internet Internet Services Pvt Ltd. R112, F1, W,P 3/3a, Unique Ind. Estate, Kismat Cinema, Swatantrya Veer Savarkar Marg, Prabhadevi Mumbai MH 400025, Keyword: “Data protection” or via fax under the number +91 22 40500695.

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