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Frequently Asked Questions

Peering is a process by which two Internet networks connect and exchange traffic. In Simple terms Peering is direct interconnection between the networks namely content providers, Content Delivery Networks (CDN), DNS root servers, Telecommunications, Internet Service Providers, IPTV networks and other networks for the exchange of traffic between the networks. Networks come together to interconnect and directly exchange traffic. Peering makes Internet more affordable and faster for the end user.

Peering helps ISP’s to connect directly with multiple content network.

At DE-CIX India,we only charge for Port Capacity subscribed. You can find more information on our port pricing here.

Yes, You can connect at multiple datacenters where DE-CIX India has presence, find the list here : https://www.de-cix.in/locations/datacenters

Yes, we do work with Telco partners for providing NLD connectivity. we will help by introducing you to them.

It depends on your existing bandwidth utilization. We normally suggest networks go for 70% peering of your existing bandwidth utilization.

With SLA includes whole support from us with respect to technical configurations with 24*7 support. Without SLA will not include the same. Only the initial configuration will be provided in that case. Currently, DE-CIX India is not offering any services without SLA, All services include DE-CIX Backed Global SLA.

We have our referral program where you could get a referral bonus on every customer which you will be referring to us. For more information, please email on marketing@de-cix.in

Latency will be calculated as your P2P latency from your location to our location & 1-2ms at our end.

What we require is just a valid ASN (Autonomous System Number) for connectivity.

Apply for DE-CIX India Membership and Sign Agreement. Membership & Cross connect payment in advance. Order p2p and Cross-Connect. Establish BGP with DE-CIX India route server. Create Rules and Filters

Even if you need a multiple drops , you need to have a same port by taking the connectivity at your end and then you can distribute the same to your multiple drops.

No it is not.

Yes , will give you a lifetime support relating to configuration , traffic , fluctuation and other technical issues.

There won't be any charges for peering again even if you stop for some period of time.

ASN (Autonomous System Number) is a unique identity of your network, is required to connect our AS number with your AS number.

When one ISP pays another ISP for the right to send traffic across their network, this is known as "transit".

Preferably Cisco, Mikrotik, Juniper, Huawei, In case of Another router The Configuration need to be taken care from your end.

DirectCLOUD is a dedicated connection between a network or enterprise and cloud service provider.

You can refer the page https://www.de-cix.in/directcloud for the latest update on the connected cloud service providers.

DirectCLOUD cost depends on your network location and the bandwidth. Let us know your specific requirements and we’re happy to assist you.

If you are an existing customer, you don’t need any additional setup. It is just an additional virtual connect to the cloud. If you are new, you can drop an email at sales@de-cix.in and we will get back to you.

DirectCLOUD connection can be used on your existing peering connectivity via additional virtual connection. The setup will be done per customer, because each customer has his own dedicated connection to the cloud.

Because work from home is more or less done via public Internet, cloud connectivity doesn’t really help home offices that much. However, when the ISP providing the Internet connection for your home office is peering at an Internet Exchange such as DE-CIX, this increases the quality of the connection.

It depends on the cloud. For most of the clouds you need to start the provisioning in the interface of the cloud service provider. You will get a connection authorization number (a service-key, pairing-key or token). This number will give DE-CIX the right to connect to that network and we will then use the number to extend your access at DE-CIX into the cloud.

You need to be able to implement a BGP –session on your Internet device to be able to communicate with the cloud.
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